Get To Know Us

Q: What type of fabric does LebaTex offer?

A: LebaTex is a commercial fabric supplier, which means all of our fabrics meet or exceed ACT minimum standards for commercial end use – hospitality, healthcare, corporate, retail, education, marine, aviation, automotive, etc. Our upholstery fabrics are stocked standard with stain resistant technology and a backing, and our draperies are FR treated. We have indoor woven upholsteries, velvets, faux leathers, indoor/outdoor upholsteries, sheers, blackouts and outer drapes. We are also conscious of sustainable practices and offer a number of fabrics that are GREENGUARD, LEED, REACH, and/or NSF 336 certified.

Q: Does LebaTex fabricate products?

A: LebaTex is a supplier of fabric and does not fabricate any products, for example: pillows or drapes. However, we have supplied our fabrics to plenty of fabricators and would be happy to suggest a partner if you do not have one to work with.

Q: Is LebaTex an approved vendor for hotel brands?

A: LebaTex has been supplying the hotel industry with quality fabrics since 1999, including branded hotels. We are proud to be approved by Choice, Hilton, Hyatt, IHG, Marriott, Radisson, and Wyndham properties.

Q: How do I find my sales representative?

Go to the Contacts Us page and fill out the form to ask for your local sales representative. Make sure to include your city and state in your note. Your sales representative will follow up with you.

Q: I am located outside of the United States. Who is my contact?

For international accounts, you can contact our corporate office at 845-426-0756 or email lebatexhelp@lebatexinc.com.

Purchasing

Q: Where can I buy fabric?

A: We sell our fabric direct. Contact your LebaTex sales representative, place your order via email to lebatexhelp@lebatexinc.com, or go to the Submit a PO page and fill out the form. Our customer service team will contact you with an order acknowledgement and down payment invoice.

Q: Will LebaTex extend credit to a customer?

A: A customer may apply for credit terms after establishing a history of a minimum of 3 orders. Terms may be granted at the discretion of LebaTex.

Q: I am not part of the commercial design trade. Can I still buy fabric from LebaTex?

A: No problem! We are happy to service personal and residential requests. Fill out the form on the Submit a PO page, email lebatexhelp@lebatexinc.com, or call 845-426-0756.

Q: Where can I get pricing on fabric?

A: For pricing, contact your LebaTex sales representative, go to the Request a Quote page and fill out the form, or email lebatexhelp@lebatexinc.com.

Q: Is stock available on fabric?

A: Yes, we stock yardage of all our running line fabrics and base cloths. Stock varies depending on orders. So contact your LebaTex sales representative, go to the Request a Quote page and fill out the form, or email Request a Quote page and fill out the form, or email lebatexhelp@lebatexinc.com and our customer service team will provide you with current stock and lead time if the fabric is out of stock.

Q: Can I place fabric on reserve or hold if it is in stock?

A: Most of our fabrics can be put on hold for up to five days if the fabric is in stock. Contact your LebaTex sales representative or email lebatexhelp@lebatexinc.com if you would like to place a fabric on hold.

Q: Does LebaTex ship outside of the United States?

A: Our goods are typically stocked in the United States and ship within the United States. If you would like us to ship to a port for you to export the fabric, we are happy to do that for you. Since we do import fabrics from around the world, we may also have the ability to ship directly from our foreign mill partners to a destination outside of the United States. If you would like to explore this option, you can contact our customer service team at lebatexhelp@lebatexinc.com.

Q: How can I pay for my order?

A: We gladly accept Check, Credit Card, Money Order, or Wire Transfer. Email lebatexhelp@lebatexinc.com to receive payment forms or call 845-426-0756 to pay over the phone.

Q: How long does it take to receive fabric?

A: Lead times vary by fabric and current inventory. Fabric in stock typically ships via Ground within 48 hours of payment received, unless expedited shipping is requested. Contact your LebaTex sales representative for information or go to the Request a Quote page and fill out the form to get current stock and lead time.

Sampling

Q: How do I order a sample or memo of the fabric I am interested in?

A: Samples can be ordered right through this website. Simply add the product you are interested in to your cart. When you are ready to check out, go to your cart, enter your information and project information, then click proceed to checkout. Enter your shipping information and the sample will be shipped free of charge.

Q: How quickly will my sample request be processed?

A: Sample requests of running line items are typically processed and shipped the same business day if ordered before 5pm EST. For non-running line samples, printed strike-offs, or curated packages, allow 3-5 business days for samples to ship.

Q: What if I can’t find the fabric I’m looking for on the website?

If you are having trouble finding a fabric, you can contact your LebaTex sales representative or email lebatexhelp@lebatexinc.com for help. The fabric you are looking for might be a non-running line item or discontinued.

Q: What size are the memo samples?

A: Running line fabric samples are typically 6”x9” or 8”x8”. However, some larger patterns and printed fabrics may have larger samples to show the full repeat or larger portion of the pattern.

Q: How can I see a full repeat of the pattern?

A: For digital images of the full repeat of a pattern or larger samples, you can contact your local LebaTex representative or email lebatexhelp@lebatexinc.com.

Customs

Q: I like a printed pattern but would like it on a different base cloth, can I do this and what is the minimum?

A: Of course! You can change the base cloth for any of our printed fabrics for just a one-yard minimum. We highly recommend a strike off before placing an order on an alternate base cloth, as the design and color may vary on different base cloths.

Q: Can I do a custom fabric or design with LebaTex?

A: Yes, we love customs! Our design staff will work with you to create a custom fabric to your specifications. Go to the Custom Projects page and fill out the form, contact your LebaTex sales representative, or email lebatexhelp@lebatexinc.com.

Q: Can I custom color a pattern?

A: Yes! For printed fabrics in our M.O.D. Library, we can custom color a pattern for a one-yard minimum. For woven or coated fabrics, minimum order quantities are required and some limitations may apply based on yarn or material availability. You can submit your custom color request to your sales representative or email lebatexhelp@lebatexinc.com and our team will be able to assist you.

Q: Can I change or add a finish to a LebaTex fabric?

A: Yes! All of our running line fabrics come standard with a performance technology, including Crypton®, Nanotex®, INCASE®, Alta® or a comparable unbranded finish. However, if you would like a specific stain repellent finish, moisture barrier or IMO treatment, we can add treatments to most of our fabrics. For available treatments on specific fabrics, you can contact your sales representative or email lebatexhelp@lebatexinc.com.

Have a question we didn’t answer? Please send us an email at LebaTexHelp@lebatexinc.com and we will gladly answer your question.